Legal
This policy explains how MoveSet collects, uses, and protects your personal data. As a UK-based sole trader, we are committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
MoveSet is operated by a sole trader trading as MoveSet, based in the United Kingdom. For the purposes of UK GDPR, we are the data controller of your personal information.
To contact us about data protection matters: support@moveset.fit
Account Information
Health & Fitness Data
Payment Information
Usage & Analytics Data
Health and fitness data is classified as special category data under UK GDPR and receives the highest level of protection. We collect it only with your explicit consent and use it solely to provide you with the MoveSet service. We do not sell, share, or use your health data for advertising purposes under any circumstances.
Step count data accessed via Apple HealthKit is governed by Apple's HealthKit policies. Data obtained from HealthKit is not used for advertising, market research, or any purpose beyond operating and improving MoveSet.
We do not sell your personal data to any third party.
Your data is stored on secure servers. We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to personal data is restricted to what is necessary to operate the service.
If we become aware of a data breach likely to result in risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours and inform you without undue delay.
We retain your personal data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where required by law — for example, financial transaction records are retained for 7 years in line with HMRC requirements.
To exercise any of these rights, contact us at support@moveset.fit. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
MoveSet is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or by email before the changes take effect. Continued use of MoveSet after the effective date constitutes acceptance of the updated policy.
MoveSet
Sole Trader, United Kingdom
Email: support@moveset.fit
For data protection enquiries please use the subject line: Data Protection Request